Hotel Review: Aloft KL Sentral, Malaysia (Loft Room)

Aloft KL Sentral first open its doors in 2013. It has a spacious room set up with a comfortable bed. The rooms are also very well maintained. Considering the rooms would have aged quite a bit from high demand due to its location.

Room amenities
The room comes with very basic amenities and the shower area and the toilet is separated. The simplistic set up makes the room look big in space and bright.

There are many universal power sockets as well as USB ports for charging mobile phones and other types of electronic equipment powered by USB.

The most interesting piece of item that caught my attention is the french press in the room. This hotel comes with keyless technology – mobile key; however, it seems not to be functioning very well.

Hotel Facilities
There are a couple of hangout paces at both the ground floor, level 2 and rooftop floor of the hotel. At the ground floor near the reception there is the W XYZ(SM) bar and Re:fuel by Aloft(SM) – 24 hours convenience store concept zone.

There are also outdoor areas within the hotel for hanging out at the rooftop with the splash pool over looking the KL Sentral vicinity. There is the rooftop bar and swimming pool (roof top); as well as the 24 hour gym located at another level.

The view from the room will depend on where it faces, the room i had was facing Le Meridien and Hilton at KL Sentral. Hence, took a day and night shot for contrast.

Around the property
There are many eateries nearby the property as well as a 24 Hours Laundry Shop (Self-service) and Family Mart (convenience store) which are both just located behind the hotel block. The location of this property is also very convenient as there are many buses, trains and transit stations nearby for easy access to various parts of Malaysia.

Personal Feel

The impression of this Marriott property was very less than desired. Considering the high occupancy rate and the less than satisfactory environmental issues (Having to sleep on the duvet that is stained on the underside); which I have experienced during my short overnight stay – I would give it a miss for future stays. The issue was brought up to the hotel management and Marriott International. Though, it was met with less than desirable outcome. The courtesy points of 3,000 doesn’t justify the inconvenience, hence I have declined it along with the suite upgrade. If they have been honest to remedy it from the beginning of my email, I would have still considered taking the points (the entire episode felt more like a knee jerk reaction).

Though at the least of it all, this serves a case study for them to hopefully pick up what was not done correctly and work on it proper.

There are way better Marriott hotels nearby – St Regis, Le Meridien are also within the same vicinity. Further away there is the JW Marriott KL, Renaissance KL, Stripes Hotel, Majestic Hotel, Element KL, Sheraton PJ (which are within reach via the RapidKL in less than 30 minutes journey). Some of these properties will be covered in my future KL visits.

Aloft Kuala Lumpur Sentral
No. 5, Jalan Stesen Sentral, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Website| Instagram

KL Sentral – Kelana Jaya LRT, KTM, ERL
Muzium Negara – Sengai Buloh-Kajang MRT

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